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Information Accessibility External Affairs

If you have difficulty with the accessibility of any content on our site, please let us know so we can assist you. Please call our customer service center at 1-800-344-9453.

At the U.S. Fish and Wildlife Service, we are committed to making our facilities, programs, and activities accessible to individuals with disabilities, to include meeting or exceeding the requirements of Section 508 of the Rehabilitation Act of 1973, as amended.

Section 508 is a federal law that requires agencies to provide individuals with disabilities access to electronic and information technology and data comparable to those who do not have disabilities, unless an undue burden would be imposed on the agency.

Section 508 standards are the technical requirements and criteria that are used to measure conformance with the law.  More information on Section 508 and the technical standards can be found at The Web Content Accessibility Guidelines (WCAG) 2.0 can be found at the W3C website.

If you have feedback or concerns related to the accessibility of any content on this website, or have ideas or comments that would help us improve the accessibility and usability of our website, please let us know. If applicable, please include the web address or URL and the specific problems you have encountered.

If you would like to express concerns regarding access to Fish and Wildlife Service programs, facilities or activities, please submit your concerns to:

FWS Public Civil Rights Program

or, you may file a complaint regarding our facilities, Federally Conducted Program, with:

U.S. Access Board

or, you may file a complaint regarding access provided by state agencies, which receive federal financial assistance through the Federally Assisted Program, with:

U.S Department of Justice

or, in writing to:

U.S. Department of the Interior
Director, Office of Diversity, Inclusion and Civil Rights
Mail Stop 4309
1849 C Street N.W.
Washington, D.C. 20240

Accessibility Resources

FWS Section 508 Program

The FWS Section 508 Program manages and oversees the implementation of Section 508 of the Rehabilitation Act of 1973, as amended, and ensures information and communication technologies developed, procured, maintained and used by FWS is accessible to everyone.

Federal Relay Service

The Federal Relay Service (FedRelay) is a Federal government telecommunications service, which enables Federal employees who are deaf, hard-of-hearing, deaf or blind or have speech disabilities equal communication access. The FedRelay is accessible domestically (fifty states and trust territories) 24 hours a day, 7 days a week, 365 days a year (including federal holidays). All calls are strictly confidential and no records of conversations are maintained. Information on FedRelay toll-free and toll access numbers are accessible at the Federal Relay Service website.


The ACCESS Center, (formerly the Assisted Technology Center or ATC) is a resource center that offers consultation, information, advice and demonstration of assistive technology, safety, and accommodation solutions to increase workplace accessibility and safety for all employees.


FWS Public Civil Rights (PCR) Program provides information on civil rights and equal opportunity programs including disability-related topics. You may contact a member of the PCR staff at

Please follow the links below to learn more about Section 508 and download Adobe's module to make Acrobat Reader work with voice recognition software.

Section 508

Access Board

W3C Web Accessibility Initiative (WAI)

Adobe Access Information

Download the Adobe Reader for reading PDF files