SURVEY SHOWS AMERICANS ENJOY CUSTOMER SERVICE, RECREATION AT NATIONAL WILDLIFE REFUGES

Americans who visit national wildlife refuges enjoy the variety of wildlife-related recreation activities available at more than 535 refuges nationwide and are highly likely to visit again, a new national survey shows.

National wildlife refuges received an overall customer satisfaction index of 74, the highest score for a land management agency to date, on the American Customer Satisfaction Index (ACSI), a nationally recognized measurement produced by the University of Michigan Business School, the American Society for Quality and the U.S. Treasury Department