What We Do
- Respond to inquiries from the news media, constituent groups, and the public
- Keep other program areas aware of developments with the media and stakeholder groups
- Help develop communications and outreach strategies for emerging issues and crisis events
- Work with Service leadership and programs to enhance external communications techniques
- Develop and review news releases
- Oversee the agency’s call and e-mail information center
Public Affairs is part of the larger External Affairs program in headquarters.