Have a question? Contact us!

Mailing Address

U.S. Fish & Wildlife Service
National Conservation Training Center
698 Conservation Way
Shepherdstown, WV 25443-4024

Hours of Operation

Front Desk

Sunday - Friday     
Staffed 24 hours when guest is onsite

Dining Hall

Breakfast:  6:30 AM - 9:00 AM ET (Hot Food until 8:30AM ET)
Lunch:  11:30 PM - 1:30 PM ET (Hot food until 1:00 PM ET)
Dinner:  5:30 PM - 7:30 PM ET (Hot food until  7:30 PM ET)

Day Care - Children's Tree House

Contact: 304-876-7354

Monday - Friday:  6:30AM - 5:30PM ET
Saturday - Sunday:  Closed

Social Lounge

5:30PM - 11:00PM ET

Physical Training Gym

6:00AM - 10:00PM ET

General Contacts

Front Desk

304-876-1600
NCTC-aramarkfrontdesk@aramark.com

Scheduling and Events Management (SEM)

304-876-7220
nctc_semteam@fws.gov

Hotel Reservations

877-706-NCTC (6282) or 304-876-7900
nctc-aramarkhotelreservations@aramark.com

Guest/Employee Assistance Line

1-800-553-9472; Option 1 for weather information (304-876-7950);
1-800-553-9472; Option 2 for shuttle arrival status.

Conservation Library

Phone: 304-876-7459
library@fws.gov

Museum/Archives

304-876-7276
history@fws.gov

NCTC Security/Emergency

Phone: 304-876-7911
NCTC_Security@fws.gov

Location and Contact Information