Have a question? Contact us!

Email:  nctc-aramarkfrontdesk@aramark.com

Phone:  877-706-NCTC (6282) or 304-876-7900

Mailing Address

U.S. Fish & Wildlife Service
National Conservation Training Center
698 Conservation Way
Shepherdstown, WV 25443-4024

Hours of Operation

Front Desk

Sunday - Friday     
Staffed 24 hours when guest is onsite

Dining Hall

Breakfast:  6:30 AM - 9:00 AM ET (Hot Food until 8:30AM ET)
Lunch:  11:30 PM - 1:30 PM ET (Hot food until 1:00 PM ET)
Dinner:  5:30 PM - 7:30 PM ET (Hot food until  7:30 PM ET)

Day Care - Children's Tree House

Contact: 304-876-7354

Monday - Friday:  6:30AM - 5:30PM ET
Saturday - Sunday:  Closed

Social Lounge

Sunday - Thursday:  5:30AM - 11:00PM ET

Physical Training Gym

Monday - Friday:  6:00AM - 10:00PM ET
Saturday - Sunday:  Closed

General Contacts

Conservation Library

Phone: 304-876-7459
library@fws.gov

Event/Meeting Registration - NCTC Scheduling and Events Management (SEM)

304-876-7220
nctc_semteam@fws.gov

Front Desk

304-876-1600
NCTC-aramarkfrontdesk@aramark.com

Front Desk: *to reach an onsite guest

Phone: 304-876-1600 

Guest/Employee Assistance Line

1-800-553-9472; Option 1 for weather information (304-876-7950)
1-800-553-9472; Option 2 for shuttle arrival status

Hotel Reservations

877-706-NCTC (6282) or 304-876-7900
nctc-aramarkhotelreservations@aramark.com

Museum/Archives

304-876-7276
history@fws.gov

NCTC Security/Emergency

Phone: 304-876-7911
NCTC_Security@fws.gov

Publications

1-800-344-WILD - Public inquiries for publications
304-876-7203 - Service employee inquiries for publications
pubs@fws.gov

Location and Contact Information