New York District Resident Agent in Charge Bill Anderson and Wildlife Inspector Michael Fusco receive Employee Appreciation awards
Anderson is the resident agent in charge of the New York District, the office that oversees the Port of New York, the largest and busiest designated port in the nation. Anderson was honored with the Leadership by Example Award, given to employees whose actions exemplify their commitment to supporting staff morale, creativity, and productivity.
When Anderson assumed his position as the resident agent in charge of New York, he was faced with several personnel actions and weakened office morale throughout his district. In a short period of time, Anderson understood his responsibilities and took necessary action to address the personnel issues, get to know his staff, and greatly improve office morale. Anderson takes very seriously fulfilling the Office of Law Enforcement's strategic goal of facilitating the legal trade in wildlife. He has been recognized on numerous occasions for his attention to quality customer service to the import community and efficiency of office operations. Shortly after becoming the resident agent in charge, Anderson identified issues regarding the tracking and case management of reports of investigations generated in the New York District, and established and implemented new case review and tracking procedures to ensure better control of the process. Anderson has also tackled significant projects recently, such as redesigning a more efficient office space for the duty station in Albany and coordinating the design, acquisition and installation of a new security system for the Valley Stream office. The Service is fortunate to have Bill Anderson in the organization.
Fusco, a wildlife inspector and evidence custodian at the Office of Law Enforcement's Central District headquarters in Elizabeth, N.J., received the Unsung Hero Award.
Words cannot begin to express how integral Fusco is to the daily operation of the Office of Law Enforcement in Elizabeth, N.J. After retiring from a fifteen-year career with the New York Police Department, Fusco was hired by the Service in 2008 as evidence custodian. Fusco revamped the entire system of evidence processing and quickly developed a reputation for excellence - evidence custodians across the country consult with him for professional advice and training. In 2010, Fusco earned a position as wildlife inspector. And, in the absence of a new evidence custodian, Mike has done both jobs for the last sixteen months. ALL of us in the New Jersey Office of Law Enforcement depend on and trust Fusco to get a job done (assigned or not), get it done well, and get it done quickly.
Congratulations Bill and Mike for your well deserved recognition!
January 23, 2012