The Division of Marketing Communications is responsible for web, social media, and video strategy and development, as well as print, publishing and call center operations in support of the U.S. Fish and Wildlife Service mission.

Branch of Digital Strategy:

  • Establishes digital media policy
  • Develops and maintains the Agency's home page and various supporting pages
  • Operates the national social media accounts and the Open Spaces blog
  • Oversees the Agency's overall web presence including and all social media sites
  • Produces and edits videos
  • Assists other offices in the creation of online videos
  • Provides training and guidance throughout the Agency in digital media creation and policy
  • Maintains the Agency's internal website

Branch of Printing and Publishing:

  • Provides technical and policy support in the production of printed materials
  • Serves as the main point of contact to the General Printing Office for brochures and printed materials including the Code of Federal Regulations
  • Oversees the agency’s call and e-mail information center
  • Maintains an in-house team to respond to inquiries that can't be handled by call center staff.

Management Staff:

Nancy S. Monroe
Chief, Division of Marketing Communications

Mark Newcastle
Chief, Branch of Printing and Publishing

David Yeargin
Chief, Branch of Digital Strategy