National Wildlife Refuge System
Back to Index

Refuge Visitor Satisfaction Survey

Results from a nationally representative refuge visitor satisfaction survey are expected in 2011. Here, visitors to Laguna Atascosa National Wildlife Refuge in Texas share excitement over a bird sighting.
Results from a nationally representative refuge visitor satisfaction survey are expected in 2011. Here, visitors to Laguna Atascosa National Wildlife Refuge in Texas share excitement over a bird sighting.
Credit: Steve Hillebrand, USFWS

What do you like most about national wildlife refuges? What would you like to see changed? Refuge System staff are anticipating the results in 2011 from a nationally representative visitor satisfaction survey. More than 1,000 refuge visitors to 52 refuges took part, completing a 10-page questionnaire online or mailing it in. Among the questions participants were asked:

  • What activities have you participated in during the past year at this refuge? [Some choices: hiking, bicycling, bird-watching, photography, fresh-water fishing]
  • Which activity was the primary purpose of your visit?
  • How likely would you be to use a bus or tram that takes passengers to different points on the refuge?
  • Rate how important each of the following items is to you and how satisfied you are with the way the refuge is managing each item. [Some choices: refuge maps and brochures, environmental education programs, hunting opportunities, wildlife observation decks and blinds]
  • Compared to other public lands you have visited, does this refuge provide a unique recreation experience? If so, how?

A visitor to Ruby Lake National Wildlife Refuge in Nevada (http://www.fws.gov/rubylake/)
wrote: “The remoteness of the area is part of its charm…The facilities and improvements … are very appropriate to the remoteness and wilderness setting of this refuge. We’ll be back next year.”

Back to Index

June 19, 2012m1 -->June 19, 2012
June 19, 2012m1 -->June 19, 2012