The visitor center is fully accessible and features exhibits on prairie wetland and grassland habitat, migratory birds, night life of the Refuge, John James Audubon, and Refuge history.
A self-guided 'Green Building Tour' is available to visitors who would like to learn about the Leadership in Energy and Environmental Design (LEED) 'Gold' certification from the U.S. Green Building Council. To earn the LEED gold certification, the building met a long list of standards for energy conservation, on-site renewable energy production, water efficiency, the use of recycled materials, and indoor environmental quality and control.
Visitors may enhance their visit by purchasing wildlife-related educational materials and souvenirs in the Prairie Pond Store, which is managed by the refuge's volunteer Friends Group.
The visitor center is located 3 miles north of Coleharbor, North Dakota, on U.S. Highway 83 and 1 mile east of the highway. It is open Monday through Friday from 8:00 am to 4:30 pm year-round, except Federal holidays.