Division of Diversity and Civil Rights
Pacific Region & Pacific Southwest Region

EEO Alternative Dispute Resolution Program

The EEO Alternative Dispute Resolution (ADR) Program is a method of resolving conflict through non-adversarial means. On a voluntary basis, the involved parties are active participants throughout the process. EEO ADR is offered throughout the EEO complaint process.  If the issues are suitable, ADR could bring about a mutual resolution to the conflict.  If mediation is successful, a "Settlement Agreement" is signed and the matter is resolved.

If the ADR process does not result in the resolution of the claim(s), the EEO Counselor will issue the Notice of Final Interview and the Right to File a Formal Complaint of Discrimination (NOFI) letter that outlines the formal EEO complaint process and the time frame for filing a formal complaint of discrimination.


Last updated: March 19, 2014

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