Diversity & Civil Rights
Mountain-Prairie Region
Complaint Process
Frequently Asked Questions

Who can file an EEO Complaint?
Any employee, former employee, or applicant for employment who thinks they have been discriminated against may file an EEO complaint.

Who is covered under the EEO process?
An EEO complaint may be filed on the basis of race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, status as a parent and genetic information are prohibited by law. Retaliation against an employee for filing an EEO complaint or participating in the EEO process is also prohibited.

What if my issue(s) are not associated with one of the EEO bases described above?
There are other processes established within the FWS to deal with issues not covered by one of the EEO bases. Contact your local Office of Diversity and Civil Rights or Human Resources Office.

When must allegations of discrimination be raised?
An individual must seek counseling with an EEO Counselor within 45 calendar days of the date of an alleged act of discrimination. Some circumstances may permit allegations to be raised after the 45 day time limit; see an EEO Counselor for advice.

What information should I present to the EEO Counselor?
When seeking counseling with an EEO counselor, be prepared to make the following statement: "I was treated differently because of my [basis(es)] when on [date of event], the following happened [issue(s)]." Be prepared to discuss what remedies could resolve the issue(s). Supporting documentation and names of witnesses are also helpful information to present to the EEO Counselor.

What if I can't find an EEO Counselor to provide counseling?
Visit the Staff Directory for contact information.

What are the steps in the EEO process?
The first step in addressing allegations of discrimination is to seek counseling with an EEO Counselor. Contact must be made within 45 calendar days of the alleged incident. The EEO Counselor has 30 calendar days to provide advice on the EEO process, conduct a limited inquiry into the allegations, and seek to resolve the matter at the lowest level. The individual seeking counseling may elect to extend counseling up to 60 calendar days. If the issues are not resolved within 30 calendar days (or any extension), the EEO Counselor gives the individual a notice of right to file a formal EEO complaint.

What happens if my issue(s) are resolved in EEO counseling?
The resolution will be documented by the EEO Counselor in a Resolution Agreement which is signed by the individual and a representative of management. See Director's Order No. 123 for specific instructions for processing resolution/settlement agreements.

Where do I file a formal EEO complaint?
Formal EEO complaints are filed with the Washington Office for Diversity and Civil Rights, Director of the Service, Departmental Office of Civil Rights or the Secretary - Department of the Interior.

What happens after I file a formal EEO complaint?
Upon receipt of a formal EEO complaint, the Washington Office of DCR reviews the complaint and either accepts it for investigation or dismisses the complaint. Once accepted for investigation, an EEO Investigator is assigned to complete a fair investigation of the complaint. The Service has 180 calendar days from the date you filed your complaint to complete the investigation and provide you with the Report of Investigation (ROI). You have 30 days from receipt of the ROI to select one of the courses of action described in the "election" notice: (1) HEARING: If you request a hearing before the Equal Employment Opportunity Commission, you will be allowed to present witnesses and evidence on your behalf to an Administrative Judge; OR (2) FINAL AGENCY DECISION (FAD): The OEO will issue a final decision on your complaint within 60 calendar days from the date of your receipt of the EEOC Administrative Judge's recommended decision, or within 60 days after receipt of your notice of election for a final decision on the merits.

You may appeal the decision to EEOC within 60 days of your receipt of the final agency decision or notice of dismissal. In lieu of an appeal with the EEOC, you may, within 90 calendar days of the date of your receipt of the final decision or dismissal, file a civil action in an appropriate United States District Court. Also, you may file a civil action 180 calendar days after you filed your individual complaint if a final decision has not been issued and you have not appealed to EEOC.

How do I obtain the status of a formal EEO complaint I have already filed?
To obtain status of a formal EEO complaint, contact the Washington Office of DCR.

NOTE: Cases regarding age, mixed cases, negotiated agreements, and class complaints are handled somewhat differently. Contact your local DCR Office for more information.

Last updated: October 8, 2008